Say Hello!

Email is the best way to reach us regarding orders, shipping, or general product questions/comments. If your message is regarding a specific order, please include your order number in the subject line so that we can better assist you. Thank you!

Emails are checked by our customer service team Monday-Friday with the exception of holidays; you will receive a response within 24-48 business hours.

Please read important shipping policies below:

Once your purchase is processed, please allow 1-3 business days for order fulfillment and packing, your order is important to us, this assures that your order is packed with care and accuracy. Please allow extended time for fulfillment during sales as fulfillment can take up to 2 weeks in the chance that we are waiting items to restock.

Once shipped, orders typically arrive within 1-7 days depending on your proximity to our west coast warehouse.

Please plan your orders with the above in mind so that we can help you best serve your client needs.

Refunds and Returns

We accept unopened bottles of Glazed Sunless for returns and allow returns within 7 business days of receiving. You must ship to return address on label and provide tracking number by email in order to receive a refund on your product, glazedsunlesscs@gmail.com.

If you have questions or or need help with your product- please email us, it is our job to support you and provide any troubleshooting.

Lost Orders

Glazed Sunless is not responsible for lost or stolen packages, please track your order and try to be as available as possible when your order is supposed to arrive. Any potentially lost or stollen mail should be reported to the shipping carrier via USPS or UPS website via claim in which they will either locate or refund the total price of your package.

Once you receive your shipping confirmation/tracking, this will have the most current tracking information regarding your package.

Shipping Policy

Please allow 1-4 business days for order processing. Glazed Sunless processes orders Monday-Friday, excluding major US holidays.

Orders placed on Saturday and Sunday will begin processing the following Monday.

Please check your email for shipping notifications and tracking information.

After your package has left our facility, we are not responsible for any potential delays on delivery or missing/lost packages. Please file a claim with the carrier.